Terms & Conditions / 11:11 KÖLN

PURCHASE CONDITIONS:

Book here. You can choose to pay for your trip in a single payment or opt for the split payment option (3 monthly payments). Payments can be made with credit card, Apple Pay and PayPal and only via our website.

For the split payment, here are the conditions:

  • Early Bird (€3500): Payment of €1500 at the moment of purchase, a second payment of €1000 30 days after the first one, and the final payment of the remaining €1000, 60 days from the time of purchase.

  • First Release (€4000): Payment of €1500 at the moment of purchase, a second payment of €1250 30 days after the first one, and the final payment of the remaining €1250, 60 days from the time of purchase.

  • Full Price (€4500): Payment of €1500 at the moment of purchase, a second payment of €1750 30 days after the first one, and the final payment of the remaining €1750, 60 days from the time of purchase.

    You will receive the next payment links by email. You will have 5 days to make the payment. Late fees may lead to your reservation being cancelled.

    After completing the transaction, you will receive an email with the purchase confirmation, a summary of your trip, and additional necessary information. There will be instructions on what documentation you need to send us and important upcoming deadlines.

Other Terms & Conditions:

  1. A minimum of 7 travelers is required for the trip to take place.

  2. If the minimum number of people is not reached, there may be a price adjustment or cancellation of the trip. In either case, we will inform the client at least 30 days prior to the scheduled departure date. In the case of a cancellation of the trip, the full amount paid will be reimbursed.

  3. In the event of a decrease in the number of travelers, some activities may need to be modified or replaced with others of the same quality.